Cancellation Policy Let’s face it, the last couple of years have been one surprise after another and the price of everything has gone up and up. We realize that stuff happens that may be out of our control. We treat you like we want to be treated so with that said, please let us know as soon as you know that you will not be keeping your reservation. We will not charge you a cancellation fee unless it happens more than once.

 My pet has allergies or needs medication? Do you charge extra for this?

There is no extra charge for medication administration. We are happy to keep your pet healthy and happy as long as we are able to do it.

 Do you charge extra for play time?

No we do not charge extra.

Your dog will be taken outside to exercise 4-6 times a day. We structure your dog’s stay to their individual needs and personality. Some dogs, such as working breeds, need alot of time outside and interacting with other dogs. Other dogs may be introverted or reactive and just want to sleep in their bunks.

Whether your dog is young and needs to run or old and needs to sleep, we will do our best to meet them where they are.

 Will my dog be able to play with other dogs?

If you have indicated that you would like your dog to play with others, we will assess your dog and do our best to make that happen.

If your dog seems to be uncomfortable or not having a good time, we are happy to spend extra time throwing the ball for your pet or just giving them extra personal attention. Your dog’s safety and well-being is our top priority.

We do our best to match personalities, size and activity levels to make sure that your dog has a playmate. However, this may not always be possible, and your dog may give us clear indication that it is not what he wants.

Your dog may enjoy using the yard as their own private sniff-spot if they are introverted or anxious. Dogs can be very different when their owners are not around to give them confidence.

We never force group play time if you or your dog doesn’t want it.

Even doing our best, dogs can be unpredictable, fights can happen, and injuries can occur. Please be aware of the possibility of injury when making your decision regarding playtime. If we decide that it is not in the best interest of your pet or our other guests for your pet to interact, please respect our judgment.

What vaccinations are required for my pet to stay at Wagging Tail Ranch?

According to State law, all persons owning or harboring [boarding, fostering] must have a current rabies vaccine for the dog over 5 months of age. We do accept puppies without rabies vaccination, but they will need to be current with their other vaccinations.

In the event of a bite, a current rabies vaccine could save your pet’s life and you significant fines and fees associated with an unvaccinated pet.

All dogs residing in Wisconsin must receive a rabies vaccination by five months of age. After their first vaccination, owners must vaccinate dogs either annually or triannually depending on the vet’s recommendations. Wisconsin law 95.21

We require proof from your vet of rabies vaccination for both dogs and cats.

Other vaccines required every 3 years as recommended by your vet.

We do not require boardetella  [kennel cough] vaccine. Please ask us why.

Additionally, have your pet vaccinated at least two weeks prior to boarding them.

We also strongly recommend flea and tick prevention.

My pet has separation anxiety! What can I do to prepare them for boarding? 

If your pet has separation anxiety, never been boarded, or is a recent rescue, there are some things we can do to make their stay more enjoyable.

However, some dogs never adjust well to being away from their owners and may need anti-anxiety medications while they are here. We are willing to work with you and your pet to make them comfortable.

First line options we use at the ranch include aromatherapy, over the counter CBD oils, and calming chews. Some dogs even enjoy cat nip. Bringing an old t-shirt that you slept in overnight with them is helpful. We will put it in their bed, and they can snuggle down to sleep with a familiar scent.

However, due to societal changes, pressures and even possibly the amount of radio frequencies [cell phones, wireless, bluetooth, internet] that dogs are capable of hearing, dogs are becoming more and more anxious, just like many people are and they may also need anti anxiety medication during their stay.

We will do our best to help them enjoy their time with us, but we may need your help and understanding to do that.

 How do I pay for my pet’s stay?

We accept Cash, Check, or Credit/Debit via Square.

Please help us keep our prices down and use personal checks or cash whenever possible. Credit card fees can take a significant bite out of our budget. 

Can I bring my dog’s bed, blanket, or crate?

For sanitation and flea prevention we would ask that you leave your pet’s bedding at home.

We have plenty of Kuranda raised beds, fleece blankets, and crates that your pet is welcome to use while they are here. Especially, during wet weather, items from home can become wet and smelly. We are unable to wash pet beds daily and blankets get lost in the wash. Our goal is to keep your pet’s area clean, fresh and dry and that is impossible to do if you bring bedding from home.

However, please feel free to bring your pet’s favorite toys and a t-shirt that you have slept in overnight for a scent comfort.